"The leading edge of the global Economy is in human talent and collaboration skills"          
                                                                                                                            ––––– 
Olivier de Puymorin, Founder & CEO                

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  Case Studies

09/09/2010

How Quest International, a not-for-profit organization, is utilizing audio and web conferencing to develop highly engaged user communities.

 



  Testimonials
Jesse Howard, Quest Interantional User Group


"The level of service we receive from Arkadin is outstanding."

Julia Rajic, Maritz

"I am very impressed with the service and care that ARKADIN has taken with me. Often, we assume that customer service is automatic and should be an expected service provided by someone like ARKADIN, and I agree completely – but I have to say that ARAKDIN went above and beyond!"

Capital Consulting, Marketing Manager


"As a regular user of the ArkadinEvent service, I am impressed by the professional way in which our events are handled. The customer service and support has been exceptional and the level of knowledge and understanding of our conferencing requirements has really helped us to benefit from more efficient calls."

The Jay Group, Business Systems Analyst 


"We have been using Arkadin's services for conferencing for some time now. Your conferencing services are very user friendly, and are always dependable, and are more than competitive within the current markets."

HMV, Technical System Specialist

"Arkadin came to us with a genuine interest in what it was we were looking for in a teleconference service provider. That personal, and willingness to accommodate, approach means that we have managed to reduce costs while, at the same time, provide an excellent service to our employees."

IGA, Inc., Vice President of Information Technology

"I have to thank you for your great assistance in helping our end users to log in the IGA Institute web meeting. You showed a lot of professionalism and customer care... I have not received this type of assistance ever. Keep up the GOOD Work!"

Nissan North America, Inc., Manager, N-COM, Corporate Communications

"Because we are a sales organization, we have a large part of our workforce that consistently on the road with our dealerships. These people are very hard to share company information with, let alone live events. Arkadin was able to provide us with a call-in number where these field personnel could call in (toll free) to hear the meeting. The reaction to the new service was overwhelming! We should have been using this service all along! The call was extremely easy to set up! This service will be another tool for us to use for many days to come."

Spectrum Health Clubs, Director of Information Technology


"Because of your lower rates for web conferencing, we've actually used it a few times for Executive meetings involving out-of-town attendees, and the service worked flawlessly. Your personal service and support has been 'over the top' and I appreciate your quick response, knowledge of your services and most of all the personal attention that you have given to our account."

United States Fund for UNICEF, Director, Administration and Operations

"Arkadin's advanced features, customized offering and superior customer service made them the clear choice to be our conferencing vendor. We are excited about the Arkadin audio conference service, their array of conference options and their personal attention to service-not to mention the cost savings to the USF."



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